Last updated August 8, 2026

Refund Policy

Subscription charges

Canceling a subscription stops future renewal but does not normally refund time already provided in the current billing period. Billing errors, duplicate charges, or unauthorized charges should be reported promptly for review.

Setup, custom, and physical work

Approved quotes or order terms control deposits, setup work, custom production, shipping, and physical products. Work already performed, custom materials, domain costs, third-party fees, and completed delivery may be non-refundable.

Service problems

Contact Shield+ so we can investigate access or delivery problems. When required by law or justified by a confirmed billing or service error, Shield+ may issue a full or partial refund through the original payment method.

How to request review

Email shieldplussystems@gmail.com with the organization name, invoice or order reference, charge date, and reason. Never send card numbers or passwords.