Introductory from $45
Slow computer or laptop
Slow startup, freezing programs, sluggish performance, or too many background applications.
Ask about this issueTECHNOLOGY SERVICES
Computer help for your home and business.
Slow laptop? Windows trouble? Setting up office computers? Shield+ offers practical troubleshooting and technology assistance, with a clear conversation before any repair begins.
Serving Southwest Florida by arrangement. Service availability and final pricing are confirmed first.
COMMON TECH PROBLEMS
Find the problem you're having.
Real examples of common computer, laptop, and phone issues. Select a problem to prepare your request, and we'll confirm the work and final price before booking.
PC & laptop problems
Choose the issue you recognize. We start with diagnosis, then agree on a price before proceeding.
Diagnostics from $30
Startup errors & blue screens
Computer will not turn on, keeps restarting, shows an error, or displays a blue screen.
Ask about this issue
Introductory from $45
Windows & app troubleshooting
Windows updates, installation problems, Microsoft 365, Outlook, and everyday software settings.
Ask about this issueIntroductory from $50
New PC & laptop setup
Set up a new computer, accounts, essential apps, updates, and basic security preferences.
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Quote after assessment
Virus alerts & unwanted pop-ups
Assess suspicious pop-ups, browser redirects, possible malware, and device security settings.
Ask about this issue
Quote after assessment
Overheating & loud fan
Laptop feels too hot, fan runs loudly, or a computer unexpectedly shuts down. Hardware work requires an assessment.
Ask about this issue
Quote after assessment
File backups & data transfers
Discuss copying personal files, transferring data to a new PC, and backup options. Recovery is not guaranteed.
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Quote after assessment
Keyboard, screen & hardware issues
Assess broken displays, nonworking keys, storage problems, and other hardware faults; parts repairs depend on availability.
Ask about this issueSmartphone issues & assessments
Phone software help may be available now. Screen, battery, and charging-port repairs are assessment/quote only; we will confirm whether we can perform the work.
Introductory assessment from $25
Phone software & setup
App crashes, storage warnings, basic settings, account setup, and routine software troubleshooting.
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Quote after assessment
Cracked phone screen
Assessment of cracked glass, touch problems, display damage, and possible replacement-part needs. No repair is promised.
Ask about this issue
Quote after assessment
Battery & charging problems
Assess battery drain, charging cables, loose connections, and port concerns. Hardware replacement depends on tools and parts.
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Quote after assessment
Phone data & account transfer
Discuss moving contacts, photos, accounts, or a backup when changing phones; data recovery is not guaranteed.
Ask about this issueHome office & small business support
Support for the tools you use every day, without requiring you to buy a full software system.
Introductory from $45
Wi-Fi & internet troubleshooting
Help identifying weak Wi-Fi, disconnected devices, and basic router or network setup problems.
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Introductory from $45
Printer & peripheral setup
Connect or troubleshoot printers, scanners, mice, keyboards, and basic computer accessories.
Ask about this issueIntroductory from $65/hour
Small business IT assistance
Office PC setup, Windows or Microsoft 365 basics, new workstation help, and user assistance.
Ask about this issueHow prices work: “From” prices cover a defined introductory service and are not guaranteed final totals. Diagnostics may be charged separately from repair. Screen, battery, charging port, and any other hardware or data-recovery work is quote after assessment, subject to training, tools, parts, and service availability. No hardware repair is promised in advance.
Photos are representative examples from Unsplash; they are not photographs of a Shield+ customer job.
SIMPLE PROCESS
Describe it. Diagnose it. Decide.
Tell us what's wrong, discuss an initial assessment, then approve the scope and quote before any work begins. Replacement parts and advanced repairs are quoted separately.
GET STARTED
Tell us what's happening.
Describe your device and the issue. We'll discuss the next steps and confirm availability and price before any work.
The form prepares an email. You must press Send in your email app to submit it. No payment is collected here. Shield+ will review your request first.